Category: Technology

The concepts and research associated with Artificial intelligence (AI)

Artificial Intelligence (AI) is the science and engineering of intelligent machines, brilliant computer programs. It is related to using computers to understand human intelligence, but AI does not have to confine itself to biologically observable methods. An associated field is an artificial consciousness; this deals with creating consciousness in non-human entities. Concepts studied by AI […]

Tech Talk: What Is Included in Technical Support?

Did you know that 95% of customers prefer high-quality tech support more than speed? This could be an issue if you have a support team that’s stretched too thin. They’ll rush through calls, leaving customers feeling like another number. Outsourcing technical support could provide a solution to those problems. You do need to know what’s […]

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