Tech Talk: What Is Included in Technical Support?

Did you know that 95% of customers prefer high-quality tech support more than speed? This could be an issue if you have a support team that’s stretched too thin. They’ll rush through calls, leaving customers feeling like another number. Outsourcing technical support could provide a solution to those problems. You do need to know what’s […]

Figure of speech examples

A figure of speech is a process of expression that deviates from ordinary use of language. Originally, figures of speech are linked to rhetoric (the art of speech) and were widely used in order to convince or seduce the interlocutor.  Following are different types of figure of speech: PERSONIFICATION: Lending feelings, thoughts or actions to […]

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